It’s not hard to figure out why cord cutting has become a popular phenomenon: consumers hate their cable providers. Not all of them, of course, but according to a recent survey of more than 3,000 people by management consulting firm cg42, 53% of customers are frustrated by their primary provider and would leave if they had a choice in the matter. Unfortunately, many don’t have a choice, and as Comcast and Time Warner Cable prepare to merge, the choices are about to become even more limited.
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