Man spends 4 hours on the phone trying to get his Comcast service fixed… and it still didn’t work

%name Man spends 4 hours on the phone trying to get his Comcast service fixed… and it still didn’t work by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

As we saw last year, Comcast has come up with an ingenious way to keep subscribers — namely, it makes unsubscribing to its services such a torturous and miserable process that you’ll eventually just cave in and decide to stick with them. Comcast subscriber Gern Branston recently attempted to cancel his Comcast customer service and a retention agent made him an offer to stay that he thought was too good to pass up. In retrospect, however, he probably wishes he hadn’t taken the bait.

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