Thumbnail for 6303

This is how Comcast explains its awful customer care

%name This is how Comcast explains its awful customer care by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

A call to Comcast’s customer service last week went viral, as a customer who also happens to be a well-known tech blogger recorded the call with a Comcast employee, who tried to do everything humanly possible to prevent a service cancellation. Comcast is apparently very sorry about the incident, and the company published a memo in The Consumerist, where the company’s COO Dave Watson tried to explain the company’s side of the story.

Read more here: Boy Genius Report

Thumbnail for 6301

This is one of the biggest iPhone 6 leaks we’ve seen so far

%name This is one of the biggest iPhone 6 leaks we’ve seen so far by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

We’re more certain than ever that the iPhone 6 is less than two months from release, which means the leaks will likely continue unabated until Apple finally takes the stage this fall. On Tuesday, Apple.club.tw dropped one of the most substantial leaks we’ve seen so far, including images of the Lightning flex cable, headphone parts and the endlessly leaked rear shell for the iPhone 6 body.

Read more here: Boy Genius Report

Thumbnail for 6299

Two of the biggest games of the year just received worrying delays

%name Two of the biggest games of the year just received worrying delays by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

Anyone who bought Battlefield 4 when it released last year could tell you just how broken it was out of the box. EA simply didn’t put enough time into what should have been a massive blockbuster, and it cost them dearly. Now, just months from the first real holiday season of the new generation, EA announced in its quarterly financial report that Battlefield: Hardline isn’t going to make its October release date. In fact, it’s not even going to go on sale this year.

Read more here: Boy Genius Report

Thumbnail for 6297

BREAKING: Apple reports Q3 results!

%name BREAKING: Apple reports Q3 results! by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

Apple’s stock has been soaring lately, up more than 24% over the past three months. Shares took off in late April when Apple announced a 7-for-1 split that would take place in early June, and the stock has kept climbing gradually ever since, inching closer to an all-time high that now sits just north of $100 after adjusting for the split. And if Apple managed the blowout quarter some industry watchers are expecting it to report on Tuesday afternoon, $100 might not be far behind.

Read more here: Boy Genius Report

Thumbnail for 6295

BREAKING: Microsoft Q4 earnings miss big

%name BREAKING: Microsoft Q4 earnings miss big by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

Microsoft posted strong fiscal third-quarter earnings back in April, which helped carry the positive sentiment we’ve seen since Satya Nadella took over as CEO. Shares are now up about 12% over the past 12 months, having been given an extra boost when news leaked that Microsoft plans to eliminate 18,000 jobs, 12,500 of which will come from the Nokia devices and services business that Microsoft acquired recently.

Read more here: Boy Genius Report

Thumbnail for 6291

Meet Humin, the Google Now-like assistant you desperately need

%name Meet Humin, the Google Now like assistant you desperately need by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

Humin is a new iPhone application that can aggregate certain data from all sorts of sources to make your life easier, The Wall Street Journal reports. Specifically, Humin is able to pull contacts from various interactions, keep them in order on all devices and offer context-aware features. Humin founder Anjur Jain described the service as a “social OS,” with the app’s main purpose being making contacts management a much easier day-to-day chore.

Read more here: Boy Genius Report

Thumbnail for 6292

Meet Humin, the Google Now-like assistant you desperately need

%name Meet Humin, the Google Now like assistant you desperately need by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

Humin is a new iPhone application that can aggregate certain data from all sorts of sources to make your life easier, The Wall Street Journal reports. Specifically, Humin is able to pull contacts from various interactions, keep them in order on all devices and offer context-aware features. Humin founder Anjur Jain described the service as a “social OS,” with the app’s main purpose being making contacts management a much easier day-to-day chore.

Read more here: Boy Genius Report

Thumbnail for 6289

Are we witnessing Windows Phone’s last stand?

%name Are we witnessing Windows Phone’s last stand? by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

Much has been written about Microsoft’s unsettling plan to cut loose some 18,000 of its employees by the end of 2014. You could argue that it’s a necessary evil, or you could argue that it’s a short-sighted misstep. From what I’ve read, this is about Microsoft repositioning itself for the current reality it finds itself a part of.

In many ways, Ballmer never took the steps to shape the company into a viable behemoth. Just as he laughed off the iPhone in 2007, he never really figured out that the company was slipping in a lot of ways — not the least of which was mindshare.

Out of the 18,000 announced cuts, a staggering 12,500 will come from Nokia’s devices division. A division that Ballmer was hellbent on acquiring before heading for the exits. To me, however, the question shouldn’t be on Microsoft’s commitment (or lack thereof) to building phones. The question should be about Windows Phone.

I’ve long since believed there are some battles worth fighting, and some worth conceding. The trick, as you know, is figuring out which slots where.

Read more here: Boy Genius Report

Thumbnail for 6285

Crazy rumors say thinner iPad mini ‘Air’ is coming soon, 12.9-inch iPad Pro set for 2015

%name Crazy rumors say thinner iPad mini ‘Air’ is coming soon, 12.9 inch iPad Pro set for 2015 by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

The iPhone 6 may be the hottest device coming from Apple this year, but that doesn’t mean the company has stopped working on some other interesting products. A new report from Taiwan’s Economic Daily News says Apple will soon launch an even slimmer iPad mini model, and that it’s still working on a bigger iPad Pro version.

Read more here: Boy Genius Report